Refund policy
Returns Policy
We offer a 7-day return window from the date you receive your item.
To be eligible for a return, your item must be:
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Unused
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In its original packaging
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In the same condition as received
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Accompanied by proof of purchase
How to start a return:
Email us at dan@eastwoodengineering.comwith your order number and reason for return.
If approved, we’ll send you instructions on where to send the item.
Please note:
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Return postage costs are the responsibility of the customer.
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Sale items and gift cards are non-returnable.
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Items returned without prior approval will not be accepted.
Refunds:
Once we receive and inspect your return, we’ll notify you of the outcome.
Approved refunds are issued to your original payment method within 10 business days.
Faulty or incorrect items:
If your order arrives damaged, faulty, or incorrect, please contact us straight away at dan@eastwoodengineering.comso we can put things right.